Leadership Training for Managers: Learn Coaching Skills as a Supervisor

Are you a new manager finding ways to improve your team performance?  Recently getting a promotion can be excited but it also requires hard work.  If you want to excel as a first-time supervisor, here are some tips you may consider:

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  1. Learn smart decision making.

Decision making comes in small and big packages, daily.  And it could be a draining process if you’re not used to making the call.  As a supervisor, the solution doesn’t always come from you and often best drawn out from your team.  Empower people to solve their problems.  But for matters where you have to decide, believe in your capacity to choose what is best.  Sometimes, it is necessary to consult with your superior for difficult situations.

Travis Badberry, in his Forbes article “How Successful People Make Smart Decisions” also gave helpful tips such as turning small decisions into routines and not making permanent decisions based on temporary emotions.  Setting aside emotions in performing your job can be difficult but there are times when you’ll need to do this to carry out a goal.

Do not judge situations unless you hear the whole side of the story.  If you work with many people under you, you may feel the urgency to act right away on certain matters and give in to their clamor without having all the information with you.  Do not be afraid to tell them to wait but set a deadline to solve the matter.

  1. Communicate with your boss.

If you think you only need to look after your team members, don’t forget you have to manage your boss, too.  Your superiors have the capability and responsibility to guide you in a manner which you have agreed.  I mentioned having an agreement with your boss and it is important because having a clear understanding of what kind of support to expect from them will help you.

Some bosses don’t have the time for frequent coaching sessions and expect you to follow through your action plans on your own.  But keep your line of communication open.  Having your boss as your ally will be helpful for you and your team.

Moreover, don’t expect your boss to solve all problems and make the hard decisions for you. Again, back to the rule on smart decision making, be resourceful and discuss with your colleagues a well thought-out solution you can present to your boss.  This will build your image as a proactive supervisor than make you look like a complainer.

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  1. Get to know your team members.

The only way they’ll let you lead them is if they feel your sincere concern for them. I’m sure your familiar with Theodore Roosevelt’s saying:

People don’t care how much you know until they know how much you care. 

You’ll eventually find this true.

Looks and first impressions can be misleading.  Don’t let age, tenure, previous accomplishments, biases, or past failures be your basis of how you deal and interact with people. Practice active listening and be open to receive ideas of your staff.  Occasionally, usher your team into a fun and stress-free environment where they can interact with their colleagues and appreciate each other including you.

  1. Invest in your self-growth.

The skills of being a coach has to be learned.  If you want to be successful in leading your team and also keep your happiness in performing your job, do not delay speaking with fellow supervisors and studying how to be an effective leader.  Read books or sign-up for seminars and workshops as much as you can.

Coaching is just one of the many skill sets under leadership I encourage you to learn.  Effective coaching skills are very useful not just for career and business.  Principles are also applicable when you lead a sports club, carry out team projects with your peers, or interact with your children or younger siblings at home.

Leaders aren’t born, they are made. And they are made just like anything else, through hard work. And that’s the price we’ll have to pay to achieve that goal, or any goal. —Vince Lombardi

In the 2016 Deloitte Millennial Survey, 66% of millennial employees said they would not be in their current job by 2020, with 71% putting this down to their dissatisfaction at how their leadership skills are being developed at work.

If you are an employer with millenial managers in your team,  I encourage you to create a plan to build their capacity.  If you personally feel you lack the capacity, initiate to equip yourself with the tools and skills you need.

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GO UP EVENTS MANILA in partnership with SKILL UP WORKSHOPS offers year-long Leadership Training for Managers to improve coaching skills of supervisors like you.  For more information about their upcoming seminar, visit goupeventsmanila.wordpress.com.

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